HARLINGEN — Ram Garcia delivered.
For years the Charlie Clark Nissan dealership had been on the bubble of making Nissan’s Global Excellence elite list.
This year, they finally made the list for being one of the top 50 Nissan dealerships in the world.
The Nissan Global Award recognizes the dealerships considered “the best of the best” in sales, customer satisfaction and loyalty. Dealers who achieve the Nissan Award of Excellence are ranked by retail sales volume and the top 50 dealers are awarded the Nissan Global Award.
“Personally, it means the world to me,” Ram said. “Harlingen had always missed the prize by a percentage.”
When Dominic Bonugli, Charlie Clark Nissan chief operating officer, passed the keys to Ram as the next general manager of the Harlingen dealership, he told him this is what they wanted; this is what they were after. He was talking about the Global Excellence Award.
Ram said the entire team is wearing the award like a badge of honor.
He said the 140 employees at the Harlingen store don’t hesitate in giving customers the red carpet treatment.
“It’s a great achievement and it took heart and dedication day in and day out to give the extra service to our clients,” Ram said.
The award is sponsored by Nissan Motor Company, Ltd., and is presented to an elite group of Nissan dealers from around the world who are recognized for their commitment to sales, customer satisfaction and owner loyalty.
Only 50 of more than 1,000 Nissan U.S. dealerships are recipients of this prestigious award. This is Charlie Clark Nissan’s second year to receive this Nissan award.
Last year the Brownsville dealership won the award.
“The energy of this store is fantastic,” said Eric Wille, Nissan RGV general manager. “This is a people’s business and they do a great job here.”
The Global Excellence Award recognizes and rewards dealerships & their employees that deliver outstanding results in the following categories:
• Sales performance & growth
• Customer satisfaction
• Owner loyalty
